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Privacy Policy

Billpass, a product of Brainstack Tech Ltd, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal data in compliance with regulatory laws.

Scope of the Policy

  • Personal information collected through our website or services.
  • Cookies, browsing data, and analytics collected for improving website functionality.
  • Excludes third-party websites, services, or merchants linked to Billpass.

Information We Collect

Personal Information:

  • Your full name
  • Email address
  • Telephone number
  • National Identification Number (NIN) and/or Bank Verification Number (BVN)

Non-Personal Information:

  • IP address and browser type
  • Web pages visited before and after accessing our website
  • Time spent on each page and click patterns

Use of Your Information

  • Provide and deliver requested services or products.
  • Update you on the status of services or products.
  • Enhance user experience and improve services through analytics.
  • Comply with obligations and enforce terms of use.

Rights of Data Subject

Under the Nigerian Data Protection Act (NDPA):

  • Access Request: Confirm if we hold any personal data.
  • Rectification Request: Correct inaccurate or incomplete data.
  • Erasure Request: Request deletion under specific circumstances.
  • Right to Object: Object to processing for legitimate interests or marketing.

Disclosure of Your Personal Data

  • Merger, Acquisitions, or Sale: Data may transfer with prior notice.
  • Disclosure to Law Enforcement: Compliance with lawful requests.
  • Other Legal Requirements: Protect rights, safety, or property.

Cookies

Billpass uses cookies to enhance user experience and analyze website activity. Continued use of our website constitutes consent to our use of cookies.

Security Measures

  • Encryption protocols for secure data transmission.
  • Periodic system audits and monitoring.
  • Controlled access to data storage systems.

Data Retention

Personal data is retained only as long as necessary for its intended purposes or as required by law. Retention periods may last up to three (3) years for inactive accounts. Upon expiration, data is securely deleted or anonymized.

Changes to the Privacy Policy

Billpass may update this Privacy Policy periodically. Significant changes will be communicated via email or posted on our website. Continued use of our services signifies implied acceptance of the updated policy.

Contact Information

For inquiries, complaints, or to exercise your data rights, contact:
Brainstack Tech Ltd
Email: support@billpass.app
Phone: +2348085732766
Phone: 3a Habitat close, Lekki phase 1, Lagos, Nigeria